Computer Shuts Off With Lsass.exe Error
Question: My IBM laptop shuts down after 8 minutes saying Isass.exe error. What can I do? The computer comes back on, but has the same problem over and over.
Answer: This
error may be caused by a virus or spyware infection. That message is
commonly caused by the Sasser Worm. I would run the Sasser removal tool
from Symantec and see if it finds it on your system. I would also run
some other virus and spyware scans to see what else you may have on your
computer. Here is a link to the Sasser removal tool.
To prevent your computer
from restarting you can click on Start, Run and then type in shutdown -a
to abort the shutdown. Or you can boot into Safe Mode with Network
support to see if that will allow the computer to stay running and
still give you access to your broadband internet connection. Or you can
download the removal tool, then boot into Safe Mode and run it.
While in Safe Mode you should run some other virus and spyware scans. You can start with Spybot, AdAware, Malwarebytes and AVG since they are free.
