Sound Problems
Question: I'm Having trouble with my sound device and there is no sound now. How may I fix it and what s wrong? Is it a Virus?
Answer: There are a
couple of things we can look at here. The obvious things are to check
the speakers and volume. If you know the speakers are plugged in and are
working then we can bypass this step otherwise you may want to check
them on another computer or try different speakers on your computer.
Next let's double click the speaker icon on the taskbar down by the clock. Make sure none of the mute checkboxes are checked.
Another thing to look at is to go to
Control Panel and double click the Sounds and Audio Devices icon. On the
Volume tab make sure the Mute box is not checked and click on Speaker
Volume and make sure they are not turned down. On the Audio tab make
sure you have your sound card listed in the Sound playback section under
Default device.
On the Hardware tab make
sure that your sound card is listed there. You can also check Device
Manager to make sure there are no conflicts. Check out this page for
more information on troubleshooting using Device Manager.
You can also reinstall drivers from
here if you have your software from your sound card. You may also want
to try to rollback the driver to a previous version in case it got
corrupted on an update.
The worst case scenario is that your
sound card went bad. If its a PCI card type sound device you can take it
out and replace it with a new one. They are pretty cheap nowadays ($25
and up). If your sound is built into your motherboard then you can
disable the onboard sound in the BIOS and add a PCI sound card.
